Responsible gambling

We understand that responsible gaming is a top priority for all players, especially those who may experience difficulties or concerns about their betting habits. As such, we've implemented various measures to ensure that our platform remains safe and enjoyable for everyone.

Deposit Limits

• Customizable daily limits: $20-$10,000
• Weekly limits: $50-$50,000
• Monthly limits: $100-$150,000
• Increase in deposit limits has a 24-hour waiting period

Time-Outs

• Available for 24 hours, 7 days, 14 days, or 30 days
• Your account will be locked during this time
• Auto-reactivates after the chosen time-out expires

Self-Exclusion

• Permanent exclusion available with irreversible consequences
• Funds will be refunded within 5 business days
• Removal from marketing lists guaranteed

Session Reminders

• Optional 1-hour reminder pop-up to help you track your playtime
• Loss-limit alerts at 75% to ensure you're aware of your spending habits
• Auto-logout after 30 minutes of inactivity to encourage regular breaks
• Reality check available upon request

Support Links

• For Quebec residents: Gambling Help & Referral (1-800-461-0140) and SOS Joueurs (sosjoueurs.org)
• For Ontario residents: 1-888-230-3505
• For BC residents: 1-888-795-6111
• National resources: Responsible Gambling Council (responsiblegambling.org) and CCSA (ccsa.ca)

At Spinaconda Casino, we're committed to providing a safe and enjoyable environment for all players. If you need assistance or have concerns about your betting habits, please don't hesitate to reach out to our support team.